Privacy
Last updated 24 September 2026
BelayBoard is an early pilot, but nothing on it is pretend any more. Your account, your profile, the climbs you post and the notes you send are all stored, in Canada. This page describes what that means.
The short version
We collect the least we can. Your first name and how you climb are shown to other climbers at The Boulders. Your surname, email address and phone number are not. We do not track where you are, we do not know when you are at the gym, and we do not sell anything to anyone.
What we collect
Your profile. First name, what you climb and the grades you climb at, the days and times you normally climb, whether you want a regular or occasional partner, and a short introduction you write yourself. If you tick it, the fact that you say you have passed the gym's belay test. We also keep the date you last confirmed you are still looking, so the board can show whether a profile is current. No photo. If we add one it will be optional, and this page will say so first.
Your account. An email address, used to sign you in and to send you the occasional message about your own account.
What you write. Notes you send to other climbers and their replies, which are stored so the other person can read them. A note is readable by exactly two people: you and whoever you sent it to.
Climbs you post. The day, the time, what you are climbing and any note you add. These are shown on the board to other climbers at The Boulders. A posted climb is a plan you chose to publish, never a record of where you have been. If you say you are going to one of the gym's sessions, we store that too.
What we never collect
We do not ask for your surname, home address, or phone number. We do not use your device location, we do not track when you arrive at or leave the gym, and we do not take check-in information from the gym's booking system to work out who is there. BelayBoard has no idea whether you are at the wall or at home.
Who can see what
Other climbers signed in to The Boulders's board can see your profile: first name, disciplines, grades, your usual days and times, what you are looking for, your introduction, the belay-test line if you ticked it, and any climbs you have posted.
Notes are private. A note you leave on somebody's chalkboard is visible to them and to you. Nobody writes publicly on anybody's profile.
The Boulders sees how the board is being used overall: how many climbers have profiles, how many connections are happening. Staff do not read your notes and are not given a list of members who have signed up.
Nobody else. We do not sell, rent, or share your information for advertising.
Where it is kept
The site runs on Vercel. Your account and profile are stored with Supabase in their Canadian region (Central Canada), so the information stays in Canada. If that ever changes, this page will say so plainly before it does.
How long we keep it
Your profile stays until you remove it. Hiding it takes it off the board without deleting anything, and putting it back is one tap. Climbs you post drop off the board on their own once the day has passed. Every so often we will ask whether you are still looking for climbing partners; that prompt is not built yet, and this page will not pretend otherwise. Deleting your account removes your account, your profile and every note you have sent or received, including the copies sitting on other climbers' chalkboards, so a conversation you were part of disappears for them too. Hiding is reversible; deleting is not.
Your choices
You can see and change everything on your profile at any time, hide it, or delete your account. You can ask us for a copy of what we hold about you, ask us to correct it, or withdraw your consent and leave.
If you think we have handled your information badly, tell us first, and you can also complain to the Office of the Privacy Commissioner of Canada.
Young climbers
BelayBoard is for climbers aged 16 and over. If you are younger than that, please arrange climbing partners through The Boulders staff or a parent rather than here.
Cookies
Only what is needed to keep you signed in: a small set of cookies holding your session, set by our sign-in provider. No advertising trackers and no third-party analytics.
Changes and contact
If this policy changes in a way that matters, we will say so on the site rather than quietly editing this page.
Questions: hello@belayboards.ca